HOW CAN WE HELP?
Frequently asked questions
What payment methods do you accept?
We accept PayPal. And all major credit cards such as Visa, MasterCard, Amex & Solo payment, Apple Pay.
How long will my order take?
The estimated standard shipping time is 7-15 business days if you’re in Europe and 15-35 for the rest of the world.
The estimated fast shipping time is 3-7 business days for North America and Europe. We try our best to meet the estimated delivery time, but keep in mind that it can vary.
Will I have to pay tax or customs?
No additional charges should be applied during the shipment process.
Can I track my purchase?
Yes. Once you place your order, you’ll receive confirmation details, and within 24 hours, we’ll send you a tracking ID.
Do you accept returns?
Yes, you have 30 days to return your purchase after you receive it. To return the item, contact us within 14 days of delivery.
What is your refund policy?
The purchase you want to return must have all labels attached and not be damaged in order to receive a refund.
How can I contact you?
Contact us via email: hello@coverhood.me